FAQs
How can we help?
Are your products in stock / What is the lead time?
Availability varies depending on the product. Many items are made to order, so lead times can differ. you’ll find the specific lead time listed on each product page, and this will give you the most accurate expectation for dispatch. If an item is in stock, it will usually ship within a few days.
Do I need an account to order?
You’re welcome to check out as a guest, but creating an account makes it easier to track your orders, manage your details, and access trade pricing if applicable.
Are your products in stock / What is the lead time?
Availability varies depending on the product. Many items are made to order, so lead times can differ. you’ll find the specific lead time listed on each product page, and this will give you the most accurate expectation for dispatch. If an item is in stock, it will usually ship within a few days.
Do I need an account to order?
You’re welcome to check out as a guest, but creating an account makes it easier to track your orders, manage your details, and access trade pricing if applicable.
ORDERING AND PAYMENT
Help with placing orders, payment options, discounts, and managing your purchase smoothly.
FAQs – Ordering and PaymentRECEIVING YOUR ORDER
Information on delivery, tracking, and what to do if something unexpected happens.