This Product & Technical Information Schedule has been created to provide clear guidance on the natural characteristics, technical behaviours, and performance expectations of Kit Miles wallpapers, fabrics, and interior products. Our collections are crafted with great care and often utilise natural materials, specialist production methods, and artisan processes. As such, variations in colour, texture, scale and finish can occur and should be embraced as part of the inherent beauty of our designs.

The information in this Schedule is supplied to support you, your contractor, and your design team in understanding how our products are made, how they perform, and the best practices for handling, installing, and caring for them. These details form an essential part of your order, helping ensure the best possible results for your project.

While every effort is made to maintain consistency and quality throughout our collections, site conditions, installation methods, and natural material behaviours are outside our control. It is therefore the responsibility of the customer and their nominated contractor to review this Schedule in full and to ensure that all products selected are suitable for their intended application.

We recommend that all measurements, installation work, and suitability assessments are carried out by qualified professionals. For any further guidance, our studio team is always happy to assist.

Wallcoverings

1. Due to manufacturing processes our Super-wide Papers will be sold by the metre length in one piece up to 10m, larger orders will be supplied in multiples of 10m, or parts thereof.

2. Super-wide wallpapers will be marked in a thin grey line on the untrimmed unprinted edge for each linear meter ascending.

3. Standard wallpapers are sold by the role approximately 70 & 52cm by 10m unless otherwise stated.

4. Wallpapers are supplied in different qualities and weights and not all wallpapers are available in all qualities.

5. Precise colour matching cannot be guaranteed between different batches. If you are reordering to match an existing product and need an exact match, please provide us with a swatch of the desired colour reference and we will try our best to match it.This is done in good faith and unfortunately this cannot be guaranteed.

6. Minimum orders for our collections of Super-wide wallpaper – 1m + and for our standard width rolls – 1 role.

7. Custom wallpapers will be matched only if we are supplied with an original reference and whilst we will endeavor to produce a good match, we cannot guarantee a perfect match.

8. Although every effort is made to ensure that our wallpapers are of the highest quality, slight variations in shade or pattern may occur during manufacture. Before cutting or hanging wallpapers, you should inspect every role to ensure that they are in good condition and that the edges match correctly. It is the customers responsibility to ensure that all customized elements meet the requirements, We are not able to refund or re-print any papers which have already been pasted to the wall as these are required for return and inspection. All labels and packaging should be retained until hanging is complete and to your satisfaction.

9. It is advised that a wallpaper specialist is employed to calculate quantity and hang your wallpapers. Kit Miles wallcoverings require expert installation. For UK projects, contact details of experienced decorators may be available for your area from our head office at, sales@K MILES.co.uk.

11. We decline responsibility for problems which may occur during installation due to the inexperience of the decorator. Before hanging, the wallcovering must be checked to ensure that it meets the clients expectations. Claims will not be accepted for any reason whatsoever after the paper has been hung by the customer, their staff, agents or decorator. Please refer to our Hanging instructions for full details on wallcovering installation. We recommend that an allowance of 10% should be added to the total meterage required.

12. Some of our papers are supplied untrimmed as we recommend that a nominated decorator trims these on site.

13. We cannot confirm the quantity required for a project however we can assist. We do this in good faith however, in this regard we are only there to suggest. We recommend that that the final quantity is calculated by a professional wallpaper hanger, upholsterer or curtain maker depending on your specific product choice and install needs. Any quantities estimated are based according to the information you have provided. Any miscalculations of an order will not be the responsibility of Kit Miles Ltd.

14. Minimums: The minimum order of our special materials depends on the design selected, a super wide design for instance when printed using a special wallpaper would require x 2 widths of material and would therefore need to be ordered in multiples of two full rolls to allow for the pattern repeat dimensions to work within the space. Our standard bases can be ordered from one linear meter to one role.

15. Some of our special papers are natural fibers meaning there may be irregularities and variations which will be visible. In some instances, the material is put under tension during the paper backing process which may result in the horizontal weave becoming distorted. This is commonly referred to as smiling or frowning. Horizontal weaves cannot be matched when applied to the wall. This is a normal feature of natural, paper backed materials. Before hanging, check that you and your client are happy with the quality of various rolls. Kit Miles does not accept liability for alleged defects apparent prior to hanging and returns will not be accepted. The substrate is bonded to paper, coated then printed meaning that the printed motif will pattern match.

16. Faux Suede is a super wide substrate which naturally is available in an off-white tone, this tone effects the printed designs colouring and is considered natural and a part of the inherent beauty of printing with Suede. Suede has a inherent and very short pile in the substrate meaning the design is highly tactile. This item should be cared for by Brush / Vacuum clean only.

17. A Minimum order from our specials collection will depend on the design selected for the project and the specified base material. For example, a wide width design, applied to a material with a narrower width than the design would require a MOQ of 2 full rolls (approx. 17 square metres). However, a material with an inherent width the same as the design itself could be ordered simply as a single full role.

18. lightfastness on our wallpaper collection is good but we cannot judge the unique aspect, or light exposure of your chosen environment in which to hang our wallpapers. We advise that you seek the recommendation of an export contractor for this end.

 

Fabrics

1. Many of our fabrics have natural characteristics such as slubs, knots, pile shading and pile direction (nap on velvet). When selecting a fabric, it is the customers responsibility to be aware of the chosen materials suitability for purpose and of its characteristics of manufacture and accepts these inherent qualities. Fabric grounds have been chosen as part of the Kit Miles design and have been deliberately selected for there imperfections which we think are beautiful. No returns will be accepted on the grounds dislike of a natural and inherent characteristic such as this.

2. For cleaning and care instructions, please refer to wash care symbols provided on the price list and on our samples.

3. A cutting fee is added to all fabric fabrics from 1 meter to 5 meters. This is charged at + 15 GBP per SKU.

4. Upholstery fabrics: The UK and Irish law requires that when a fabric is used for upholstery or loose covers, it must be treated with a suitable FR finish. The exception is if the fabric consists of at least 75% natural fibres, in this case it may be used untreated over an FR interlinear that passes BS5852 Part 2 Ignition source 5.

5. Linens are a natural product and can therefore contain flecks. These are a part of the design. All printed fabric tend to have natural variations which add character and a personality and our products. Some designs will contain more flecks

6. then others It is the customer’s and their nominated contractor / interior designer’s responsibility to make themselves aware of such characteristics ahead of purchase.

8. Atmospheric conditions such as temperature and humidity can vary and may affect curtains when hung in situ. Allowances should always be made for possible shrinkage when making up curtains and loose covers. Fabrics breathe and absorb moisture which can result in stretching or shrinking. Curtains should always be made with potential for making adjustments in the event of movement. We would recommend hanging curtains for at least 4 weeks before finishing the hems. Any adjustments remain the responsibility of the maker-up. The movement of curtains in situ will not be accepted as a fault with the fabric and claims will not be accepted.

9. There is a minimum order of 1 meter and thereafter in increments of 1 metre. An allowance of at least 10% should be added to the total meterage required for your project. Lengths are sold to the nearest meter.

10. All pattern repeats are approximate and subject to a 5% trade tolerance.

11. Only certain qualities and colours are kept as stock wall coverings, please refer to the Fabric Series Guide for details of what is currently in stock in our warehouse. Any orders above the stocked quantity may take up to 8 weeks to produce.

12. Fabrics and dyes can be affected by light, and we therefore recommend that where possible, products are positioned away from direct sunlight and heat to protect them from fading and premature wear. Regular cleaning in accordance with the care instructions will also prevent dirt prematurely ageing or damaging your fabric.

13. Fabrics will only be sold in full metres only, upon order we will increase the order up to the nearest meter automatically and will be represented in your formal quotation / estimation.

14. Requests for certain sections of a warehoused length of fabric to be cut to fulfill an order will only be taken into account by rounding up to the nearest meter which encapsulates the desired area of the design from the start of a role. The start of the role and its placement cannot be determined. We therefore recommend the client orders additional fabric to take this into account.

15. All our velvet fabric will be printed with the nap going down (unless otherwise stated).

16. All of our fabrics are supplied as standard without flame retardant coatings. It is the client’s responsibility to ensure that the fabric is fit for purpose. We do not accept liability for any faults caused onto the fabric / products during FR treatment outside of our control.

17. Fabrics should be laid flat at all times when being stored.

18. It is the customer’s responsibility to ensure that all Martindale test ratings comply with the requirements of the project and that appropriate measures are taken to test the fabric suitability if required to do so. We supply fabrics form 15,000 to 100,000 Martindale test certification. Our contract offering can extend to certain fabrics with a 100,000 + Martindale test certification.

19. If fabrics from our collections are to be used for curtains an industry standard flame retardant interlining should be used where possible. We do not accept liability for any damage to products once a curtain has been made.

20. Claims will not be accepted for any reason whatsoever after the customer, their staff, agents or makers, have cut into the fabric. No claims will be accepted in respect of any costs of making up.

21. Unless otherwise explicitly stated, meterage for an order may be delivered in multiple rolls. It is the responsibility of the customer to detail with us exact minimum lengths for a project. As standard, fabrics once ordered will be shipped. A client cannot at any point cancel of put on hold any order once it has been accepted.

22. All fabrics will age and wear over time and will eventually fade. To reduce natural fading we recommend lining and interlining curtains. Leading edges are subject to more light and will fade noticeably sooner. Some fabrics have low light fast characteristics. Upholstery fabrics should be kept out of direct sunlight. No claims will be accepted for fading.

23. Variation in pattern repeats and fabric widths may occur. Always measure the width before cutting. Please ensure pattern repeat alignment is sufficient to produce a good result before cutting. No claims will be accepted after the fabric has been cut.

24. Outdoor fabrics are available upon request. Our minimum order for outdoor fabrics is 50 linear meters.

25. Custom fabrics are available upon request, Our minimum order for outdoor fabrics is 50 linear meters.

26. FR coatings using our nominated UKAS accredited flammability laboratory may be added at the following rates for contract projects. Our minimum order for coated order is for 20 linear meters of fabric.

 

Cushions and Furniture

1. Selected products may have feather / down feather blend filled pads. These will flatten with use. These should be regularly plumped by hand to restore the fullness.

2. Some of our cushions use a disguised zip, this helps create an invisible zip line on our products however must be treated carefully when inserting one of our or your own feather pads inside. We advise with all of our cushions that great care is taken when inserting a pad / reinserting a pad. We advise the following procedure –

3. Open cushion cover using the invisible zip

4. Take pad and squash down as much as possible, letting all residual air out of the pad

5. Fold the cushion in half

6. Place into the cover and allow to unfold naturally

7. With your hand, individually take each corner of the pad to the inside corner of the cover

8. Zip up the cover.

9. All of our cushions are dry clean only.

10. If only receiving covers from us, please be aware that they may be packed in individual bags, these may crease during transportation. We do not supply cushion pads to overseas customers.

11. We can provide ready-made custom cushions for hospitality and have the capacity of coat for FR standards.

General

1. All of our products are designed for interior use unless otherwise stated. It is the Customer’s responsibility to ensure that the product is fit for purpose for the end use.

2. All our products are designed for domestic as well as commercial use. We do not allow our fabric or wallpaper to be converted into other products such as cushions, lampshades, upholstered/decorated furniture or artwork etc and resold for commercial purposes unless agreed in writing.

4. Our staff have a right to work in a non-threatening environment, and we reserve the right to refuse sale of Products and conduct services or contact with any person who displays verbal, physical and/or threatening behaviour towards our staff.

5. We make every effort to display as accurately as possible the colours of our products that appear on our website.

6. However, due to variations in monitor display and natural materials, we cannot accept any liability for these variations. We can provide a sample of the colour you are interested in to eliminate doubt.

7. On fabric and wallpaper the shade may vary slightly from one printing batch to another.

8. Please allow variance on sizes stated. These may be more apparent if orders are placed at different times.

9. We reserve the right to make any change to the specifications of our products where necessary.

10. Returnable samples: We are happy to send out returnable samples, which are available on loan for 30 days, prior to dispatch an order will be raised for the sample at our standard sample / header rate. Only 5 returnable samples are allowed to be outstanding at any one time. It is recommended that the package be returned to us by recorded delivery. The package and its contents are your responsibility whilst in your care and any risk of damage during transport / any form of damage during the time with you will be chargeable. If after 30 days from the invoice date the returnable sample has not been returned to Kit Miles Office, the sample will be considered as sold to the customer and an invoice for the commercial value of that sample will be issued to the customer.

11. Please be aware that variations in colour of the samples can occur with the pattern books because of the manufacturing process and that the on-screen representations of our designs and colours may also vary from device to device. We cannot therefore guarantee that the fabric or wallpaper or trimming subsequently will match exactly with the samples.

13. Also please be aware that we cannot guarantee that samples will always be available. Stock indications are not provided on our site but we will, of course, inform you, provide you with a replacement sample or refund you for the missing item.

14. Stock cuttings: We are always happy to supply stock cuttings, please contact us.

15. Terms of trade: We expect all of our customers to use their best endeavours to sell our products in the trading area where they maintain their principal place of business, and to make such sales only to consumer- end users in that area who can be serviced fully from their principal place of business. Other than as expressly permitted by Kit Miles Limited in writing, no Kit Miles customer may offer any products of our affiliates, on or through the Internet or through the use of Free Phone numbers

16. Always refer to the most up to date cutting of the fabric stock as sometimes our production grounds can change.

17. Fabrics are a natural variable product and vary between batches.

18. Shipping is calculated at the point of order. Regular shipping terms can be agreed upon a case by case basis and at the discretion of Kit Miles Ltd.